Field Engagement Report December 2024
In December 2024, 7 Permit Condition Checks (PCCs) were completed.
- 7 EAHL permit holders
- 0 EATA permit holders
- 0 HSP permit holders
Broken down into states, these numbers are as follows:
- New South Wales (NSW) – EAHL – 5
- Queensland (QLD) – EAHL – 2
As this was a very quiet month, only a few outcomes have been recorded during these PCCs. For 3/7 permit holders, there has been no further action required.
Other outcomes range applications for additional entitlements, stickers requested, safe disposal education, physical card requested, and one report of unlicenced activity.
Non-compliance
There have been NO permit holders found to be non-compliant in December.
Resolved Non-compliance
In December, there has been NO non-compliance resolved.
Discharge Reports Received
There were NO discharge reports received in December, as a direct result of a Permit Condition Check being conducted.
New Permit Holders
There have been 13 new permit holders in December 2024 (EAHL – 11, EATA – 1, HSP – 1).
One (1) of these is a Trainee EAHL permit.
39 EAHL permits have been renewed, 1 EATA permit has been renewed, 1 HSP permit has been renewed.
14 EAHL permits had lapsed and have now been re-activated.
Field Engagement Report November 2024
In November 2024, 97 Permit Condition Checks (PCCs) were completed.
- 90 EAHL permit holders
- 2 EATA permit holder
- 5 HSP permit holders
Broken down into states, these numbers are as follows:
- New South Wales (NSW) – EAHL – 19
- Queensland (QLD) – EAHL – 8, EATA – 1, HSP – 2
- Victoria (VIC) – EAHL – 10, HSP – 1
- Western Australia (WA) – EAHL – 53, EATA – 1, HSP – 2
Many outcomes have been uncovered during these PCCs. For 19/97 permit holders, there has been no further action required. Discharge Reporting Education, as always, has been one of the most prevalent outcomes, with 36/97 permit holders receiving some education on how, when and why to report discharges. ‘Stickers Requested’ has once again been a recurring outcome, with 34/50 permit holders requesting stickers for cylinders or panels, and ‘Updated details’ was another frequent and welcome outcome, with 20/97 permit holders updating their details in our system.
Other outcomes range from simple education required, to non-compliance which needs to be rectified by the permit holder.

Non-compliance
There have been 5 permit holders found to be non-compliant in November.
3 EAHL permit holders were undertaking works outside their EAHL entitlement class.
2 EAHL permit holder were working with an expired licence.

Resolved Non-compliance
In November, there has been two (2) non-compliance resolved, one (1) was for an expired EAHL permit, and one (1) for EATA – Quarterly Reports not submitted.
Discharge Reports Received
There were five (5) discharge reports received in November, as a direct result of a Permit Condition Check being conducted.
New Permit Holders
There have been 14 new permit holders in November 2024 (EAHL – 13, HSP – 1).
Two (2) of these are Trainee EAHL permits.
24 EAHL permits have been renewed, 2 EATA permits have been renewed, 3 HSP permits have been renewed, 1 SCE permit has been renewed.
16 EAHL and 1 HSP permits had lapsed and have now been re-activated.
Field Engagement Report October 2024
In October 2024, 50 Permit Condition Checks (PCCs) were completed.
- 44 EAHL permit holders
- 1 EATA permit holder
- 4 HSP permit holders
Broken down into states, these numbers are as follows:
- Australian Capital Territory (ACT) – EATA – 1, HSP – 1,
- New South Wales (NSW) – EAHL – 22, HSP – 2
- Northern Territory (NT) – EAHL – 4, HSP – 1
- Queensland (QLD) – EAHL – 9
- Victoria (VIC) – EAHL – 7
- Western Australia (WA) – EAHL – 2
Many outcomes have been uncovered during these PCCs. For 19/50 permit holders, there has been no further action required. Discharge Reporting Education, as always, has been one of the most prevalent outcomes, with 13/50 permit holders receiving some education on how, when and why to report discharges. ‘Stickers Requested’ has once again been a recurring outcome, with 10/50 permit holders requesting stickers for cylinders or panels, and ‘Updated details’ was another frequent and welcome outcome, with 14/50 permit holders updating their details in our system.
Other outcomes range from simple education required, to non-compliance which needs to be rectified by the permit holder.
Non-compliance
There have been 3 permit holders found to be non-compliant.
1 EAHL permit holder was undertaking works outside their EAHL entitlement class.
2 EAHL permit holder was working with an expired licence.

Resolved Non-compliance
In September, there has been six (6) non-compliance resolved, four (4) were for undertaking works outside EAHL licence type, one (1) for an expired EAHL permit, amd one (1) for EATA – Quarterly Reports not submitted.
Discharge Reports Received
There were three (3) discharge reports received in October, as a direct result of a Permit Condition Check being conducted.
New Permit Holders
There have been 13 new permit holders in October 2024 (EAHL – 12, HSP – 1).
Four (4) of these are Trainee EAHL permits.
20 EAHL permits have been renewed, 2 EATA permits have been renewed, 3 HSP permits have been renewed.
9 EAHL and 1 EATA permits had lapsed and have now been re-activated.
Field Engagement Report September 2024
In September 2024, 91 Permit Condition Checks (PCCs) were completed.
- 88 EAHL permit holders
- 1 EATA permit holder
- 2 HSP permit holders

Broken down into states, these numbers are as follows:
- New South Wales (NSW) – EAHL – 16
- Queensland (QLD) – EAHL – 16
- South Australia (SA) – EAHL – 32, HSP – 2
- Tasmania (TAS) – EAHL – 12
- Victoria (VIC) – EAHL – 12, EATA – 1



Many outcomes have been uncovered during these PCCs. For 18/91 permit holders, there has been no further action required. Discharge Reporting Education, as always, has been one of the most prevalent outcomes, with 47/91 permit holders receiving some education on how, when and why to report discharges. ‘Stickers Requested’ has once again been a recurring outcome, with 22/91 permit holders requesting stickers for cylinders or panels, and ‘Updated details’ was another frequent and welcome outcome, with 21/91 permit holders updating their details in our system.
Other outcomes range from simple education required, to non-compliance which needs to be rectified by the permit holder.
Non-compliance
There have been 6 permit holders found to be non-compliant.
3 EAHL permit holders were undertaking works outside their EAHL entitlement class.
2 EAHL permit holder was working with an expired licence.
1 EATA permit holder was not up to date with submitting their Quarterly Usage Reports.

Resolved Non-compliance
In September, there has been three (3) non-compliance resolved, two (2) were for undertaking works outside EAHL licence type, one (1) for an expired EAHL permit.
Discharge Reports Received
In September there was one (1) discharge report received in September, as a direct result of a Permit Condition Check being conducted.
New Permit Holders
There have been 7 new permit holders in August 2024 (EAHL – 5, HSP – 1).
2 of these are Trainee EAHL permits.
24 EAHL permits have been renewed, and 14 EAHL permits had lapsed and have now been re-activated.
Field Engagement Report August 2024
In August 2024, 86 Permit Condition Checks (PCCs) were completed.
- 79 EAHL permit holders
- 7 EATA permit holders
- 0 HSP permit holders

Broken down into states, these numbers are as follows:
- New South Wales (NSW) – EAHL – 19
- Queensand (QLD) – EAHL – 35, EATA – 2
- South Australia (SA) – EAHL – 15, EATA – 2
- Victoria (VIC) – EAHL – 10
Many outcomes have been uncovered during these PCCs. For 23/86 permit holders, there has been no further action required. Discharge Reporting Education, as always, has been one of the most prevalent outcome, with 23/86 permit holders receiving some education on how, when and why to report discharges. Inerestingly the outcome that has tracked the most this month was Stickers Requested, with 28/86 permit holders requesting stickers for cylinders or panels.
Outcomes range from simple education required, to non-compliance which needs to be rectified by the permit holder.
There were no HSP PCCs completed in August.
Non-compliance
There have been 6 permit holders found to be non-compliant.
4 EAHL permit holders were undertaking works outside their EAHL entitlement class.
1 EAHL permit holder was working with an expired licence.
1 EATA permit holder was not up to date with submitting their Quarterly Usage Reports.

New Permit Holders
There have been 12 new permit holders in August 2024 (EAHL – 12, EATA – 1).
2 of these are Trainee EAHL permits.
18 EAHL permits have been renewed, and 4 EAHL permits had lapsed and have now been re-activated.
Field Engagement Report July 2024
The FPIB Field Engagement team continued its work out in the field throughout July, engaging with permit holders across the country.
In total, 92 Permit Condition Checks (PCCs) were completed. This included:
- 89 EAHL permit holders
- 3 EATA permit holders
- 0 HSP permit holders
Broken down into states and permit types, these numbers are as follows:
- New South Wales (NSW) – EAHL – 14, EATA – 1
- Queensand (QLD) – EAHL 27, EATA – 2
- South Australia (SA) – EAHL 22
- Victoria (VIC) – EAHL – 10
- Western Australia (WA) EAHL – 16
Many outcomes have been uncovered during the PCCs for July. For 20/92 permit holders, there has been no further action required. permit condition checks, there has been no further action required. Discharge Reporting Education, continues as always, to be the most prevalent outcome, with 44/92 permit holders receiving some education on how, when and why to report discharges. Outcomes range from simple education required, to non-compliance which needs to be rectified by the permit holder, with the second most prevalent outcome of EAHL Permit Condition Checks’s being education on safe disposal.
Detailed outcomes by permit type can be seen in the graphs provided below:

There were no HSP PCCs completed in July.
Non-compliance
There have been 2 permit holders found to be non-compliant.
2 EAHL permit holders were undertaking works outside their EAHL entitlement class.

Resolved Non-compliance
In July, there have been two non-compliance resolved, these were both from the previous financial year. One for conducting works outside EAHL permit type (resolved by applying for Experienced EAHL 6, as the permit holder was already a licenced electrician. The second for allowing their permit to lapse and working without renewing their EAHL permit.

Discharge Reports Received
There have been two (2) discharge reports received in July, as a direct result of a Permit Condition Check being conducted.
New Permit Holders
There have been 13 new permit holders in July 2024.
6 of these are for Trainee EAHL permits.
23 EAHL permits have been renewed, and 11 EAHL permits had lapsed and have now been re-activated.
Field Engagement Report June 2024
The FPIB Field Engagement team continued its work out in the field throughout June, engaging with permit holders across the country.
In total, 106 Permit Condition Checks (PCCs) were completed. This included:
- 95 EAHL permit holders
- 9 EATA permit holders
- 2 HSP permit holders

Broken down into states and permit tpyes, these numbers are as follows:
- Australian Capital Teritory (ACT) – EAHL – 8
- New South Wales (NSW) – EAHL – 32, EATA – 2
- Queensand (QLD) – EAHL 43, EATA – 2
- Victoria (VIC) – EAHL – 12, EATA – 5, HSP – 2
Many outcomes have been uncovered during these PCCs. For 33/106 permit holders, there has been no further action required. Discharge Reporting Education, as always, has been the most prevalent outcome, with 34/106 permit holders receiving some education on how, when and why to report discharges.
Outcomes range from simple education required, to non-compliance which needs to be rectified by the permit holder.
Outcomes per permit type can be seen below in the following graphs:

Non-compliance
There have been 5 permit holders found to be non-compliant.
- 1 EAHL permit holder was undertaking works outside their EAHL entitlement class.
- 1 EAHL permit holder held the incorrect licence entitlement class.
- 1 EATA and 1 HSP permit holder had not submitted Quarterly Usage Reports.
- 1 EATA permit holder had no EAHL holder on site or the EAHL holder did not hold the appropriate licence entitlement.

As non-compliance resolution is an ongoingmatter, the graph below represents ALL non-compliance found and resolved for the year to date.
In total for the calendar year to the end of June, there have been 37 different incidents of non-compliance found, from 27 permit holders – this means that some permit holders have been found to have multiple different non-compliance present during their Permit Condition Check. The Board has followed up with all permit holders who have been found non-compliant and ensured this is being addressed.
Field Engagement Report May 2024
The FPIB Field Engagement team were pleased to continue to its work on the ground engaging with permit holders across the country with a large number of Permit Condition Checks conducted.
In total, 100 Permit Condition Checks (PCCs) were completed throughout May. This included:
- 90 EAHL permit holders
- 8 EATA permit holders
- 2 HSP permit holders

The number of permit condition checks broken down across states are as follows:
- New South Wales (NSW) – EAHL – 24, EATA – 4, HSP – 1
- Queensand (QLD) – EAHL 17
- Tasmania (TAS) EAHL – 20, EATA – 2
- Victoria (VIC) – EAHL – 29, EATA – 2, HSP – 1
More details on the specific outcomes from the conditions checks for each permit type can be seen via the tables below:


Many outcomes have been uncovered during these PCCs. For 32/100 permit holders, there has been no further action required. Discharge Reporting Education has been the most prevalent outcome, with 37/100 permit holders receiving some education on how, when and why to report discharges, with two discharges report received throughout this period as a direct result of a Permit Condition Check being conducted.
Other outcomes of these checks range from simple education required, to non-compliance which needs to be rectified by the permit holder.
In total, ten permit holders were found to be non-compliant throughout the checks conducted in May. This includes:
- 5 EATA permit holders who have not submitted Quarterly Usage Reports on time.
- 2 EATA permit holders who had issues around their Risk Management Plan.
- 1 EAHL permit holder who was undertaking works outside their EAHL entitlement class.
- 2 EAHL permit holders who had allowed their permit to expire and had not renewed their permit at the time of their PCC/
The FPIB Field Engagement team were very quick to address these cases of non-compliance with the permit holders and provided education on the steps needed to be taken to be compliant with the relevant act and regulations, and the crucial role they play in a creating a safer environment and workplace. The Board continues to engage and monitor all ongoing non-compliance related matters to ensure they are resolved by the relevant permit holders.
The Board continues to look forward to carrying out this work and has found these checks to be very helpful and insightful in not only being able to impart best practice knowledge on to permit holders but in also ensuring compliance.
Field Engagement Report April 2024
The FPIB Field Engagement team were pleased to expand the scope of the program in April, visiting five states in total across Australia throughout the month. The Board engaged with a number of permit holders using scheduled extinguishing substances during this period, conducting a total of 81 permit condition checks. This included:
· 58 EAHL permit holders
· 15 EATA permit holders
· 8 HSP permit holders

The number of permit condition checks broken down across states are as follows:
- New South Wales (NSW) – EAHL – 11, EATA – 4, HSP – 2
- Queensand (QLD) – EAHL 20, EATA – 4, HSP – 1
- South Australia (SA) HSP – 4
- Victoria (VIC) – EAHL – 1, EATA – 1
- Western Australia (WA) EAHL – 26, EATA – 6, HSP – 1
Only two instances of non-compliance were found throughout this period and they were:
1 EATA permit holder who had not submitted Quarterly Usage Reports on time.
1 HSP permit holder had not submitted Quarterly Usage Reports on time.
Two discharge reports were also received in April as a direct result of a permit condition check being conducted.
The Field Engagement team were very quick and happy to address these cases of non-compliance and the discharges reported with the permit holders and provided information on the steps needed to be taken to comply and best practice in fire safety and how to avoid a discharge.
More details on the specific outcomes from the condition checks for each permit type can be seen via the tables below.

The Board continue to be pleased with the progress of the Field Engagement program and are pleased to have increased the scope of the program with more states of Australia visited in April. The Board is delighted to be actively engaging with our permit holders, to interact with them, address inquiries, and provide additional education to ensure best practice and compliance. These meetings serve as an invaluable method for maintaining transparent communication between the Board and our permit holders and our focus continues to be ensuring that all parties understand their responsibilities and are knowledgeable about best practices in handling scheduled substances safely, leading to positive results for all involved.
We thank everyone who has participated in a permit condition check so far and invite permit holders to arrange one here.
Field Engagement Report March 2024
The FPIB Field Engagement team have made major inroads on engaging with permit holders using scheduled extinguishing substances throughout March. In total, 101 Permit Condition Checks (PCCs) were completed throughout the month of March, with visits made across New South Wales, Victoria and Queensland. This included 71 EAHL checks, 25 EATA checks and 5 HSP checks.
Broken down into states, the number of licences checked, are as follows:
- New South Wales (NSW): EAHL – 28, EATA – 6, HSP – 2
- Queensand (QLD): EAHL 27, EATA 12
- Victoria: EAHL – 16, EATA – 7, HSP – 3
There were many outcomes resulting from the March Permit Conditions Checks, ranging from simple education required, to non-compliance which needs to be rectified by the permit holder.
The full breakdowns of the outcomes found from the Permit Condition Checks across each licence type, EAHL, EATA and HSP can be seen in the following graphics:



The permit condition checks conducted throughout March proved to be very fruitful for the Board in connecting with permit holders and providing further education on best practice when handling, using and or managing scheduled extinguishing agents.
Overall, 9 permit holders had been found to be non-compliant through the checks conducted throughout this period. Instances of non-compliance across the licence types that were identified, included:
- 5 EAHL permit holders found to be conducting works outside the scope of their EAHL type.
- 3 EATA permit holders not submitting their Quarterly Usage Reports on time.
- 1 EATA permit holder found to not be leak testing or keeping records any leaks.
- 1 EATA permit holder had issues with their Risk Management Plan.
- 1 EATA permit holder had no equipment or had equipment that was not fit for purpose.
- 2 EATA permit holders had made intentional discharges which had not been reported.
- 2 EATA permit holders had no EAHL holder on site, or had an EAHL permit holder with the incorrect licence class.
- 1 HSP holder had not submitted Quarterly Usage Reports on time.
The FPIB Field Engagement team were very quick and happy to address these cases of non-compliance with the permit holders and provided education with these holders on the steps needed to take to be compliant with the relevant act and regulations, and the crucial role they play in a creating safer environment and workplace.
Ultimately, The Board continues to be pleased to be out in our community, meeting with permit holders to engage with them, answer questions, and further educate our permit holders. These meetings are an incredibly valuable way of keeping open the channels of communication between the Board and our permit holders and facilitating education on best practice. Ensuring all parties are across their obligations and are aware of best practice in the safe handling of scheduled substances continues to be our primary focus and has positive outcomes for everyone.
If you would like to arrange your own visit, please use our booking form, and one of our Field Engagement Officers will be in touch with you as soon as possible.
Field Engagement Report February 2024
The Board is pleased to have begun the year by successfully launching the 2024 Field Engagement Program and it has been a busy start already.
Within the first few weeks of beginning, the Field Engagement team have made 38 site-visits and permit condition checks across New South Wales, Victoria, and Queensland. When broken down into different the different permit types, this includes 34 EAHL checks, 4 EATA checks, and 0 HSP checks.
The various outcomes for each permit type included:
➔ Updating details of Permit Holders(EAHL – 6, EATA – 1)
➔ Education on discharge reporting (EAHL – 4)
➔ Education on safe disposal of scheduled gases (EAHL – 1)
➔ Stickers requested (EAHL – 4, EATA – 1)
➔ Providing information on scheduled gas (EAHL – 2)
➔ Capturing reports of unlicenced activity in the industry (5)
➔ Addressing issues of Non-Compliance – with works undertaken without a licence outside of class (EAHL – 1)
From the latest visits the Board received three reports of potential unlicensed activity for further investigation, and one individual self-reported that they were unknowingly conducting activities outside their licensing entitlements. This person is now undertaking further training to ensure they’re meeting the conditions of their licence. The most common issue our field officers are discovering is that permit holders have out of date contact details, such as work email addresses changing. If this is something that you’ve forgotten to let the Board know about, please reach out and let us know! Lastly, multiple permit holders were unsure when and how to report a discharge incident to the Board. If you are unsure, all discharges of any scheduled ODS & SGG extinguishing agents should be reported to the Board via the discharge reporting form, found here.
The Board are pleased to be out in our community, meeting with permit holders to engage with them, answer questions, and further educate our permit holders. These meetings really open the channels of communication and promote dialogue between the Board and our permit holders, as well as ensuring that our permit holders are meeting the conditions of their permit.
If you would like to arrange your own visit, please use our booking form, and one of our Field Engagement Officers will be in touch with you as soon as possible.
Field Engagement Report January 2024
In January, the Board was pleased to continue its work preparing for the 2024 Field Engagement Program, with permit condition checks to begin in February. A key part of this work was the onboarding of two new team members, Gareth Anderson and Tony Castellarin to the Field Engagement Program, as the Board’s new Field Engagement Officers.
The Board is confident that the work it has conducted throughout January has put it in good stead for a successful commencement of the Field Engagement Program and that the team is well placed to gather valuable feedback, address industry challenges, and promote continuous improvement in compliance and fire safety standards. Pleasingly, within the first month of the year, the Board’s Field Engagement team were already able to schedule permit checks throughout February across sites in Victoria, New South Wales, and Queensland.
Through collaborative efforts and knowledge sharing, the Field Engagement activities will play a crucial role in enhancing the overall resilience and efficiency of fire protection systems, whilst ensuring compliance with the Ozone Protection and Synthetic Greenhouse Gas Management Act 1989 (the Act) and the Ozone Protection and Synthetic Greenhouse Gas Management Regulations 1995 (The Regulations).









